Free trial forms, membership inquiries, and class schedule requests hit your website around the clock. But your front desk is checking people in, and your trainers are on the floor. Lexi calls every lead within 60 seconds so nobody slips away to the gym down the street.
Free trial form submissions pile up while your staff is busy with current members at the front desk.
People researching gyms fill out forms at multiple facilities. The first gym to call back wins the tour and the membership.
Evening and late-night form submissions are common - people decide to get in shape after work or before bed. Your team is not there to respond.
Membership inquiry leads lose motivation quickly. A lead who was excited at 9pm has moved on by the time you call at 10am the next day.
Lexi calls every free trial signup and membership inquiry within 60 seconds of form submission.
She asks your questions: What are your fitness goals? Have you been to a gym before? Are you interested in group classes or personal training? When would you like to come in for a tour?
Interested prospects get booked for a gym tour or trial session directly on your calendar.
After-hours and weekend leads get an immediate response instead of waiting for the next business day.
The faster you respond to a free trial signup, the more likely that person actually shows up. A 60-second callback catches them while motivation is high.
When someone fills out forms at three gyms, the one that calls first gets the tour. Lexi makes sure that is always your facility.
Most gym research happens in the evening. Lexi responds instantly to those 10pm free trial signups that your front desk would not see until morning.
Your front desk handles check-ins and member questions. Your trainers stay on the floor. Lexi handles new lead follow-up without interrupting anyone.
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Read the full articleSee how Lexi handles your website form leads. The setup takes minutes, works with any form builder, and requires zero code changes.