New patients search for dentists in the evening, during lunch breaks, and on weekends. They fill out your contact form and wait. If you do not call back quickly, they book with the practice down the street. Lexi makes sure you call first.
New patient inquiry forms submitted after hours sit in your inbox until the next business day. By then, the patient has found another dentist.
During procedures, your front desk cannot answer every call or check every form submission in real time.
Patients looking for a new dentist often submit forms to 2-3 practices at once. The first to respond usually wins.
Weekend and evening website traffic is high, but your staff is off the clock.
Lexi calls every new patient inquiry within 60 seconds of form submission, whether it is 10am or 10pm.
She asks your intake questions: What brings you to our practice? Are you looking for a specific service? Do you have dental insurance? What days work best for you?
Qualified patients get booked directly into your scheduling system for their first appointment.
Your front desk team arrives in the morning to find new patients already on the calendar.
Most dental searches happen outside business hours. Lexi converts those evening and weekend leads that your competitors miss.
Patients booked immediately after inquiry are far more engaged than those called back a day later. Faster booking means fewer cancellations.
Your receptionist handles patients in the office. Lexi handles website leads. Both jobs get done properly.
Every new patient inquiry gets a warm, professional callback within 60 seconds. No exceptions, no delays.
Related Reading
Deep dive into how AI instant callback works specifically for dental clinics, with real-world examples and implementation details.
Read the full articleSee how Lexi handles your website form leads. The setup takes minutes, works with any form builder, and requires zero code changes.