When someone fills out a case evaluation form on your website, they are in a moment of need. They are also filling out forms on 2-3 other law firm websites. The firm that calls first gets the case. Lexi makes sure that firm is yours.
Potential clients contact multiple firms simultaneously. The first firm to respond gets the retainer in most cases.
Case intake forms submitted after hours or on weekends go unanswered until the next business day. The client has already hired someone by then.
Your attorneys and paralegals are in court, in meetings, or on calls. New intake forms wait in the queue.
High-value cases come in at unpredictable times. Missing a single serious inquiry can cost the firm significant revenue.
Lexi calls every intake form submission within 60 seconds, 24 hours a day, 7 days a week.
She asks your intake questions: What type of legal matter is this? When did this happen? Have you spoken with another attorney? What is the best time for a consultation?
Qualified leads get booked directly into your attorney consultation calendar.
Non-qualifying inquiries are filtered out before they take up attorney time.
Legal prospects in crisis hire the first firm that responds. A 60-second callback puts you at the front of the line.
Legal emergencies do not follow business hours. Lexi captures DUI arrests at midnight and accident inquiries on Saturday.
Lexi screens for case type, jurisdiction, timeline, and conflict checks before booking attorney time.
Every potential client gets an immediate, professional response - reflecting the level of service your firm provides.
Your attorneys focus on case work. Lexi handles the initial intake screening that used to interrupt their day.
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Read the full articleSee how Lexi handles your website form leads. The setup takes minutes, works with any form builder, and requires zero code changes.